Biomedical Engineering Reference
In-Depth Information
they go on that what is especially “problematic is that the
changes create noise or unknown variation against which it
is diffi cult to detect [program] impact.”
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These three obstacles are listed in order of increasing
seriousness. The disappearance of the training intervention
can be addressed and perhaps controlled by a suitable train-
the-trainer (TTT) program, a remediation that is within the
scope of the Training Department. Likewise the variability of
implementation can be remedied by well-known quality
control measures, which are within the scope of the Quality
Assurance Department. The problem of shifting training
audiences is less tractable, since it is directly caused by the
business needs of the organization.
With those strategic considerations in mind, let us turn to
some tactical issues. Based on our own experience with pilot
projects, we will review how to prepare for, conduct, and
evaluate a pilot implementation.
10.5 Preparing for a pilot
implementation
Preparing for a pilot implementation has seven steps.
10.5.1 Step 1: Review relevant material
Review all relevant material that has been developed so far,
including any pertinent standard operating procedures
(SOPs), the training materials (including the training script),
the trainee assessment materials, and the evaluation
materials. It is important to distinguish between trainee
assessments that measure the trainee skill acquisition, and
the evaluation measures of the training module's adequacy in
