Biomedical Engineering Reference
In-Depth Information
corporate-wide rollout. The question is: how will the
company move from the instructional designer's desktop and
story board to the whole workforce? This is where the pilot
implementation fi ts in.
The company pilots the training module, as a transition to
the entire workforce. The pilot has several outcomes. It
shows whether or not the promising solution can be scaled
up in general. The pilot shows the validity and reliability of
the specifi c interpersonal and institutional process selected
for the pilot (or perhaps it shows unreliability). It generates
process and outcome data that may be important for the
fi nalized training program. And it provides data on cost and
scheduling considerations that should be taken into account
in the wider rollout.
There are two basic possibilities for the pilot implementation
of a training program, depending upon two kinds of
participants in the pilot. These participants involve end users
on the one hand, and training and development peers on the
other. End-user testing intends to assess how representatives
of the target audience interface with the training program
that has been developed for them. The peer inspection
subjects the training program to a review for consistency
with design standards and program logic; 6 it also can identify
problems such as repetition, overtaxing of memory, etc.
These two possibilities may disclose different kinds of
problems with the training program. End-user testing can
fi nd problems that are overlooked by peer inspection;
likewise, peer inspection methods can fi nd problems that are
overlooked by user testing. In many cases, the best results
can often be achieved by combining the two approaches. 7
This section has compared pilot implementation of a
training module to other pilot projects in the pharmaceutical
industry. The next section will consider the conditions that
facilitate that implementation.
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