Biomedical Engineering Reference
In-Depth Information
tasks, while being monitored and assessed by the trainer.
Thus qualifi cations engage the procedural memory system.
During the actual performance, the trainee may or may
not be able to provide a declarative account of the
task performance. If the trainee's performance is indeed
independent, it would not be recommended that the trainer
engage in dialogue or ask questions. Instead, the “tell, show,
do, and follow-up” cycle of SOJT can be augmented by a
debriefi ng, wherein the trainee can give a declarative account
should the trainer so desire.
8.3.4 Qualifi cation of SMEs
The fi nal kind of training is the qualifi cation of SMEs.
Employees are designated as SMEs in two ways. One is an
experiential approach, based on management's designation
that an employee is a SME; the other is a formal approach,
such as successfully completing a qualifi cation program.
Thus the process for qualifying SMEs is homologous to the
process for qualifying trainers.
While the experiential approach may involve training of
management to utilize specifi c criteria, to exercise good
judgment, and to complete relevant documentation when
designating this or that employee a SME, it does not involve
employee training.
The formal approach to the qualifi cation of SMEs does
involve training. This kind of qualifi cation is typically
instituted by organizations that need to document that
their SMEs are qualifi ed, for instance if the organization
is operating under a consent decree. Under such conditions,
not only will the process of designating SMEs be formalized,
but the role of SMEs in the writing of SOPs will be
proceduralized as well.
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