Biomedical Engineering Reference
In-Depth Information
available on-line or in a binder) containing information
about employee benefi ts, benefi ciaries, HR policies,
confi dentiality agreement, and standards of business
conduct.
4
Moreover, in regulated industry, the NEO program can
include regulatory elements, for example, safety and GXP
topics.
The NEO program is an appropriate occasion to present
material that immediately impacts most or all employees.
Thus an offi cial greeting, as well as the organization's mission
statement, structure, history, culture, and resources on
employee benefi ts, are relevant to all employees. For example,
the mission statement could include the following:
“An organization in FDA-regulated industry is responsible
for products that can directly affect customers' health and
quality of life. Product failure could result in death or
sickness. Working for an organization where products help
preserve and sustain life comes with the responsibility to
know one's job and perform it correctly at all times.”
An offi cial greeting can contribute substantially to a new
hire's integration into the workplace as well as to an
organization's success. As an illustration, Don Mayne, the
Company Executive Offi cer (CEO) of Dorothy Lane Markets
in Dayton, OH, has personally greeted every new employee
for the past 20 years. He wants all the company's new hires
to understand the company's culture, customers, and
competitors. And Dorothy Lane Markets has margins twice
as high as the industry average.
5
Content that does not immediately impact the new hire, or
only impacts new hires in several departments or units, is
better deferred until departmental or unit training activities.
More generally, material that is task specifi c tends to be
appropriate for technical training at the departmental or unit
