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my me.com address that I never received, and the only explanation we can find is that iCloud
must have decided they were spam and vaporized them. (Some people may consider the oc-
casional false positive —a good message misidentified as spam—a small price to pay for an
otherwise valuable service.)
Whichever email provider you use, check if server-side spam filtering is an option. If it re-
quires you to turn it on, do! If it requires your provider to turn it on, ask them to. If it's not
offered, you might consider switching providers or forwarding your mail to a service such as
Gmail that will handle that mess for you—some people even forward all their email to Gmail,
and then have Gmail forward it to their preferred account, just to take advantage of Gmail's
spam filtering. You can then have Mail check just the account to which the messages were
forwarded.
Yet another option is to use a cloud-based service such as MailRoute , which you can config-
ure to check your incoming mail for spam before it reaches your regular mail server.
Set Mail's Junk Mail Filter Correctly
For spam that does make it as far as your Mac, Mail's built-in junk mail filter is your next line
of defense. But you have to turn it on and set it correctly for it to be of any use.
By default, Mail is set to identify potential spam but not move it; when Mail sees a suspicious
message in your Inbox, Mail colors its sender, subject, and date brown. This forces you to
wade through all that likely junk mail to view your legitimate mail. A better option is to have
Mail automatically move suspected junk mail into your Junk mailbox. And while you're at it,
I strongly recommend setting the other junk mail options correctly, as Apple's default values
may not give the best results. Follow these steps:
1. Go Mail > Preferences > Junk Mail.
2. Make sure Enable Junk Mail Filtering is checked.
3. Under “When junk mail arrives,” select Move It to the Junk Mailbox.
4. Make sure these checkboxes are checked:
▪ Sender of Message Is in My Contacts
▪ Sender of Message Is in My Previous Recipients
These will help prevent Mail from misidentifying legitimate messages as spam.
5. Uncheck Message Is Addressed Using My Full Name.
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