Information Technology Reference
In-Depth Information
2. If the lock icon in the lower left corner of the window is in its locked state, click
it and enter your administrator credentials to unlock it.
3. In the list on the left, select the interface that's currently providing your Internet
access (usually AirPort or Built-in Ethernet).
4. Click Advanced, and then click DNS.
5. Under the DNS Server field, click the plus button, type 208.67.222.222 ,
and press Return. Then repeat this step using the address 208.67.220.220 .
Click OK.
6. Click Apply, and then close System Preferences.
7. To verify that the new DNS servers are working, visit any Web site in your favor-
ite browser.
If DNS delays were causing the sending problem, sending mail should go much faster now.
Untangle Special Mailboxes
Because each mail server handles Special Mailboxes slightly differently, you may find that
Mail isn't using the mailbox you expect for Drafts, Sent, Trash, Junk, and/or Archive. The
solution may be as simple as selecting the mailbox in question and choosing Mailbox > Use
This Mailbox For > Mailbox Name . However, if you still have problems—such as more than
one special mailbox for a given category appearing in a single account—these instructions
may help.
I'll use Sent here, but this process is similar for any special mailbox:
1. Go to Mail > Preferences > Accounts > Account Name > Mailbox Behaviors,
where Account Name is the one with the duplicate mailboxes.
2. Deselect the Store Sent Messages on the Server checkbox. Then close the Prefer-
ences window and click Save when prompted.
3. In Mail's sidebar, look in the list of mailboxes for the account in question. A new
mailbox should have appeared in that list—that's the one Mail was using for Sent
in that account until a moment ago, and you've just relocated it from the server
to your Mac. (For the sake of illustration, let's say that newly added mailbox is
called Sent Messages.) You'll also see the existing duplicate mailbox(es), such as
Sent.
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