Information Technology Reference
In-Depth Information
works assist the architect in characterizing business drivers in terms of finance and
enterprise need, respectively.
As an example, the following ROI framework may characterize business drivers
in terms of revenue and cost:
n
−
Revenue
Increase revenue
Increase in sales
Existing product line
Add to product features
Add products
Revenue acceleration
Increase time to revenue realization
Accelerate time to market
Increase cash flow
Sustain revenue
Mission realization/mission integrity/mission assurance
Service level agreements (SLAs), e.g., uptime SLAs for E-com-
merce site
Customer satisfaction; contract renewal
n
−
−
−
−
n
−
−
−
n
−
n
n
−
Cost
Reduce cost
Increase in profit; manage cost of goods
Higher productivity per employee
Higher productivity per hour
Avoid cost
Legislative compliance; avoid fines
SLA penalties; operate within agreed upon parameters
n
n
n
−
n
n
Figure 2.2 summarizes the ROI framework in terms of currency in and cur-
rency out of the enterprise.
IA
2
assists to identify, enumerate, articulate, and address risks to revenue and
costs. For example, if an E-commerce solution provides a new sales channel to
increase sales, IA
2
addresses the risks of implementing, sustaining, and growing
that new sales channel. When legislation (e.g., Sarbanes-Oxley Act of 2002) intro-
duces IA requirements, there is business risk (jail time for officers and fines to the
Enterprise
$ In
(1) Generate New Revenue
(2) Sustain Existing Revenue
$ Out
$
(1) Avoid New Cost
(2) Reduce Existing Cost
£
¥
€
₣
₤
Figure 2.2
roi framework summary.
