Database Reference
In-Depth Information
Next, you'll make some changes to the columns of the report.
4.
Edit the
Report Attributes
of the
Manage Multiple Tickets
report by
right-clicking the name of the report and selecting
Edit Report Attributes
.
5.
Uncheck the
Show
check box for
TICKET_ID_DISPLAY
, and then make
sure all the
Sort
check boxes for all
displayed
columns except [row select-
or] are checked, as shown in
Figure 7-6
.
Figure 7-6.
Tabular form of column attributes
6.
Edit the
SUBJECT
column by clicking the edit icon.
7.
In the
Column Attributes
region, set
Display As
to
Text Area
,
Element
Width
to
20
, and
Number of Rows
to
3
, and click
Apply Changes
.
8.
Edit the
DESCR
column.
9.
In the
Column Attributes
region, set
Display As
to
Text Area
,
Element
Width
to
20
, and
Number of Rows
to
3
, and click
Apply Changes
.
10.
Edit the
ASSIGNED_TO
column.
11.
In the
Column Attributes
region, set
Display As
field to
Select List
(Named LOV)
.
12.
In the
List of Values
section, set
Named LOV
to
TECHS
, and
Display
Extra Values
to
No
,
Display Null
to
Yes
, and enter
- Select a
Tech -
for
Null Display Value
, as shown in
Figure 7-7
. Then click
Apply
Changes
.
