what-when-how
In Depth Tutorials and Information
13. Polson, P. G., Lewis, C., Rieman, J., and Wharton, C. (1992). Cognitive walkthrough:
A method for theory-based evaluation of user interfaces.
Int.J.Man-MachinesStudies
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36. pp. 741-773.
14. Crawford, A. (1994).
AdvancingBusinessConceptsinaJADWorkshopSetting
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Cliffs, NJ: Yourdon Press.
