what-when-how
In Depth Tutorials and Information
communication forums and resource lows are mapped. In the third, the architec-
tural choice points are identified and mapped to the sociotechnical characteristics of
the system (Kling, 2003). his approach is similar to the CLIOS process described
in later chapters, although the CLIOS process identifies relevant models and meth-
ods within a step-by-step analysis framework.
In the following chapters of this topic we will look at many of these issues in
more detail.
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