Environmental Engineering Reference
In-Depth Information
it.is.still.more.important.that.those.involved.in.a.task.be.part.of.the.decision-making.
process.(mistakes.can.normally.be.corrected.without.much.dificulty!).
So,.expect.some.mistakes..If.people.are.willing.to.do.something,.they.will.be.more.
exposed.to.the.risk.of.making.a.mistake..Remember.that.only.those.who.are.doing.
nothing.will.never.make.a.mistake..These.are.tried.and.proven.techniques.to.moti-
vate. people.. If. your. approach. is. not. well. thought. out. and. planned,. it. will. have. no.
long-lasting. effect. and. could. merely. be. thought. of. as. a. band-aid. remedy.. You. will.
probably.have.to.use.many.approaches.but.you.may.not.have.thought.about.them.as.
motivational. factors.. Seldom. do. we. organize. our. motivational. approach. in. such. a.
.manner.that.these.techniques.are.viewed.as.a.part.of.a.complete.motivational.package.
One. major. factor. in. motivating. people. is. training.. The. basic. roots. of. training.
include.the.structuring.of.behavior,.developing.the.ability.to.perform,.and.instilling.
a.sense.of.purpose..Training.is.essential.and.should.be.provided.in.order.to.achieve.
goals.and.objectives..Goals.and.objectives.result.in.such.things.as.learning.to.drive.
a.piece.of.machinery,.being.able.to.work.safely,.teaching.a.sport,.learning.to.com-
municate.with.others,.etc.
Most.training.is.behavioral.or.learning.objective.driven..This.could.be.viewed.as.
the.major.goal.in.the.motivational.process..To.achieve.goals,.you.need.to.let..workers.
know. clearly. what. they. are. expected. to. do. and. precisely. how. you. want. them. to.
accomplish.their.tasks..There.should.be.an.expected.level.of.attainment,.whether.it.
be.mastery.or.just.to.gain.a.certain.amount.of.knowledge..To.reinforce.the.expected.
skills,.you.should.allow.workers.time.to.practice.what.they.have.learned.
Perfect.results.should.not.be.expected.the.irst.time;.you.should.be.pleased.with.
small,. progressive. steps.. These. steps. should. be. evaluated. on. a. regular. basis,. and.
constant.feedback.should.be.provided.concerning.their.progress..Try.dwelling.on.the.
positives.instead.of.the.failures,.and.guide.the.workers.until.they.are.able.to.perform.
a.skill.or.pass.an.examination..In.the.training.process,.the.true.reinforcer.and.reward.
for.an.individual.or.group.is.being.recognized.for.their.ability.to.perform.a.skill,.pass.
an.examination,.or.complete.a.course..Individuals.who.are.trained.will.perform.at.
a.higher.level.than.those.who.are.learning.as.they.go..Training.improves.eficiency,.
safety,.and.the.performance.of.workers.
Rewards.are.often.short-lived.motivators..They.are.usually.not.the.results.of.per-
forming.an.activity,.but.appear.some.time.after.the.task.is.accomplished..Most.of.us.
are.rethinking.our.concepts.of.rewards..It.seems.that.accountability.for.performance.
and. greater. participation. in. making. decisions. are. more. critical. than. our. previous.
reward. structure.. Rewards. are. often. not. viewed. as. rewards. by. those. who. receive.
them. if. they. do. not. have. value. to. that. person.. Types. of. incentives. or. rewards. that.
could.be.given.include
•.
Gift.certiicates.for.dinners.or.merchandise
•.
A.“title”.for.those.employees.who.deserve.(titles.cost.a.company.nothing)
•.
Employee-of-the-Month.plaques
•.
Special.parking.spaces
•.
Personal.days.off.(can.be.used.at.worker's.discretion.with.approval)
•.
Compensatory.hours
•.
Money;.it.is.good.for.one.time.and.that.time.only
