Environmental Engineering Reference
In-Depth Information
and.by.all.means.ind.out.if.they.have.career.aspirations.of.which.you.are.not.aware..
It.is.important.for.supervisors.to.listen.to.the.concerns.and.complaints.of.workers.
Supervisors.must.provide.as.much.lexibility.in.decision.making.as.possible,.espe-
cially.in.areas.that.directly.affect.workers..This.can.increase.their.personal.commit-
ment.to.the.organization.and.their.feeling.of.control.over.their.jobs..Include..workers.
in. the. goal-setting. process. to. give. them. more. of. a. stake. in. helping. to. accomplish.
the.goals.established..Let.the.workers.know.how.their.tasks.relate.to.organizational.
goals,.so.that.they.can.feel.that.their.efforts.are.signiicant.and.that.they.are.making.
a.contribution.
Supervisors. must. provide. feedback. often.. The. workers. want. to. hear. from. the.
supervisor,. whether. the. comments. are. positive. or. negative;. letting. people. know.
how.they.are.doing.is.most.effective.immediately.following.their.performance..For.
motivational.purposes,.it.is.not.wise.to.use.formal.appraisal.times.for.feedback.
Workers.expect.that.their.supervisor.will.help.them.reach.their.highest.potential.
career.goals.by.offering.them.advice.and.guidance..Recognize.and.reward.workers.
even.if.it.is.only.approving.a.request,.getting.a.raise,.receiving.a.reward,.or.obtaining.
a.promotion.when.they.deserve.it..Whether.the.supervisors.realize.it.or.not,.workers.
are.working.for.them.and.they.will.determine.the.supervisor's.own.success.
Supervisors. must. show. the. same. respect. for. workers. that. they. desire. for. them-
selves..Manners.and.courtesy.is.a.two-way.street..Supervisor.credibility.is.based.to.a.
large.extent.on.the.respect.he.or.she.shows.and.receives..Be.as.considerate.of.workers.
as. you. would. be. of. those. individuals. closest. to. you.. They. are. a. family. away. from.
home.for.most.supervisors..Do.not.reprimand.employees.in.front.of.others;.admonish-
ing.employees.in.the.presence.of.subordinates,.peers,.or.colleagues.is.almost.certain.
to.arouse.ill.will.
Supervisors.are.role.models..If.they.do.not.want.to.follow.the.rules.or.want.to.take.
special.privileges,.then.they.should.not.be.supervisors..Being.a.supervisor.requires.
some.self-sacriice..What.the.supervisors.give.is.what.they.get..If.supervisors.want.
workers. motivated. to. work. in. a. safe. and. healthy. manner,. then. they. must. also. be.
motivated.to.act.in.a.safe.and.healthy.manner.before.them.
selF-motIvAted Workers
It.is.important.to.remember.that.little.can.replace.motivation.on.a.one-to-one.basis..
Obviously,.this.is.time.consuming.and.a.supervisor.cannot.spend.all.of.his.or.her.
time. motivating. a. single. worker.. However,. supervisors. can. develop. motivational.
skills.and.ind.the.best.of.opportunities.to.use.them.
Every.worker.is.different.and.each.comes.to.work.with.a.different.attitude.toward.
work.and.their.own.safety.at.work..It.will.take.a.concerted,.if.not.impossible,.effort.
to.elicit.safe.behavior.from.every.worker..But,.if.a.comprehensive.approach.to.acci-
dent.prevention.and.motivation.is.used,.the.opportunity.for.success.with.the.majority.
will.be.greatly.enhanced.
A.company.can.go.to.great.extremes.to.motivate.safety.and.health.performance,.
but.if.attention.to.some.fundamental.characteristics.of.people.is.not.made,.the.com-
pany.will.not.be.successful.in.developing.a.good.motivational.environment..Some.of.
the.fundamental.principles.that.should.be.considered.when.working.with.people.are
