Graphics Programs Reference
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service disciplines is irrelevant for systems where the storage capacity
at all queues is 1
the polling order, which defines the sequence according to which the
server visits the queues; the normal polling order is cyclic, but other
polling orders are also interesting: for example, with the random order,
the next queue to be visited is selected at random among all queues,
including the one just visited
the server walk times from one queue to the next, which can be random
variables with general distributions
While traditional polling models consider the availability of only one server,
a new emerging area of interest is the one of multiserver polling models, also
called multiserver multiqueue (MSMQ) systems.
The description of the behaviour of a multiserver polling system requires the
definition of the same elements that we listed above for single-server polling
systems, together with some new aspects:
the number of servers
the server utilization policy, which defines the maximum number of
servers that can be simultaneously attending a queue; the distinction
among server utilization policies is irrelevant in the single-server case,
as well as for systems where the storage capacity at all queues is 1
The research on MSMQ systems started only recently, so that the literature
is rather scarce: some papers that deal with MSMQ systems, both from a
theoretical and from an applicative point of view, are [ 52] - [45] . Some of the
first exact numerical results for MSMQ systems were obtained with GSPN
models: for example, in [ 44] , MSMQ systems with cyclic polling order were
analysed.
Here we consider multiserver polling models where:
the number of queues is equal to N ( 1)
the storage capacity at each queue is equal to 1
the customer arrival process at each queue is Poisson with rate λ, with
interruptions due to the limited storage capacity
the number of servers is equal to S (1 S N)
at each queue, for each server, the customer service times are indepen-
dent, exponentially distributed random variables with mean 1/µ
 
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