Information Technology Reference
In-Depth Information
If the information is pertinent, the client may memorize the information; there-
fore, the information may be learned, becoming a part of the individual's know-
ledge. Jane has learned several tips from the sources she has read, and she en-
rolls in the dog-training course with her mother. They practice the dog training tech-
niques taught in the class and take home a pamphlet that includes much of the
information taught in the class.
Utilization
If learned, the information may cause behavioral changes that cause the client
to use the information. Jane began to apply the information from the topics and
Web site immediately after reading, and she utilized class information immedi-
ately because the instructor included training exercises in the class. As the weeks
passed, Jane was able to teach her dog obedience so that he soon learned to stay
off the family's chairs and sofa.
At any of the stages above, the client may consult with an information profes-
sional in order to solicit help in information seeking. The professional must identify
the stage of information seeking as part of the diagnostic process, using know-
ledge based on the theories that make up the professional's knowledge base in
order to complete the diagnosis.
Summary of Information Psychology
The process whereby an individual processes information so that it becomes
personal knowledge is summarized in Table 6.2. As an individual proceeds through
the information-seeking processes, the individual is influenced by external forces
as described in the column labeled “environmental factors.” These variables are
described in Chapter 4.
Table 6.2
Human Information Processing
Information-Seeking Behaviors
Environmental Influences
Awareness of need
Culture
Action decision
Environment
Strategies for search
Political structure
Evaluation of information
Legislation
Assimilation
Economic system
Memory
Information policy
Utilization
Technology
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