Travel Reference
In-Depth Information
If you're flying out of Heathrow, it's critical to confirm which terminal your flight
will use (look carefully at your ticket/boarding pass, check online, or call your airline in
advance)—because if it's T-4 or T-5, you'll need to allow extra time. Taxi drivers gener-
ally know which terminal you'll need based on the airline, but bus drivers may not.
Services:
Each terminal has an airport information desk (generally daily 5:00-22:00),
car-rental agencies, exchange bureaus, ATMs, a pharmacy, a VAT refund desk (tel.
0845-872-7627, you must present the VAT claim form from the retailer here to get your
tax rebate on purchased items—see
here
for details), room-booking services, and baggage
