Travel Reference
In-Depth Information
through City Hall and Guest Relations. Trained service animals are welcome but must
be kept on a leash at all times. Note the special symbol on park maps designating ser-
vice animal relief areas in both parks.
Close-in parking is available for the disabled; inquire when you pay your parking
fee. Parking trams can accommodate guests who bring their own wheelchairs, and a
special transportation van is also available (ask a parking lot cast member). Curbside
drop-off is only available at the Harbor Boulevard entrance, near the stops for hotel
shuttles and local buses. It may be challenging for disabled guests who don't bring
their own wheelchairs to walk from there into the parks. If you don't think that you
can travel the necessary distance, consider renting a chair or scooter for the length of
your vacation from a third-party vendor who can deliver it to your hotel.
VISITORS WITH DIETARY RESTRICTIONS Guests on special or restricted diets, includ-
ingthoserequiringkoshermeals,canarrangeforassistance atCityHallatDisneyland
Park or at Guest Relations at DCA. These locations can also provide information on
gluten-free menu options at restaurants in the resort. For special service at Disneyland
Resort restaurants, call the restaurant one day in advance for assistance.
FOREIGN-LANGUAGE ASSISTANCE Translation services are available to guests who do
not speak English. Inquire by calling 714-781-7290 or visiting City Hall at Dis-
neyland Park or at Guest Relations at DCA.
LOST ADULTS Arrange a plan for regrouping with those in your party should you be-
come separated. Failing this, you can leave a message at City Hall or Guest Relations
for your missing person. For information concerning lost children .
MESSAGES Messages for your fellow group members can be left at City Hall in Dis-
neyland Park or at DCA Guest Relations.
CAR TROUBLE If you elected to decrease the chance of losing your keys by locking
them in your car, or decided that your car might be easier to find if you left your lights
on, you may have a little problem to deal with when you return to the parking lot.
Fortunately, the security patrols that continually cruise the parking lots are equipped
to handle these types of situations and can quickly put you back in business.
LOST AND FOUND The lost-and-found office is located in the Guest Services building
in the Esplanade to the west of the park entrances. This location services both theme
parks and the Downtown Disney complex. If you do not discover your loss until you
have left the parks, call
714-817-2166.
EXCUSE ME, BUT WHERE CAN I FIND …
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