Optical Storage - Upgrading and Repairing PCs - page 754

• Check the cache size in the Performance tab of the System Properties control panel in
Windows XP. Select the quad-speed setting (largest cache size).
• Check to see whether the drive is set as the slave to your hard disk; move the drive to
the secondary controller if possible.
•MakesureyourPIO(ProgrammedI/O)orUDMAmodeissetcorrectlyforyourdrive
in the BIOS. Check the drive specs and use autodetect in BIOS for the best results.
(Refer to Chapter 5 , “ BIOS .”)
• Check that you are using busmastering drivers on compatible systems; install the ap-
propriatedriversforthemotherboard'schipsetandtheOSinuse.Seethesection“ Dir-
ect Memory Access and Ultra-DMA , ” earlier in this chapter.
• With Windows 9x, open the System Properties control panel and select the Perform-
ance tab to see whether the system is using MS-DOS Compatibility Mode for CD-
ROM drive. If all ATA drives are running in this mode, see www.microsoft.com and
query on “MS-DOS Compatibility Mode” for a troubleshooter. If only the CD-ROM
driveisinthismode,seewhetheryou'reusingCD-ROMdriversinCONFIG.SYSand
AUTOEXEC.BAT. Remove the lines containing references to the CD-ROM drivers
(don't actually delete the lines but instead REM them), reboot the system, and verify
that your CD-ROM drive still works and that it's running in 32-bit mode. Some older
drives require at least the CONFIG.SYS driver to operate.
Problems Burning Discs Using Windows Built-In Recording
WindowsXP'sbuilt-inCD-writingfeatureworksonlyondrivesthatarelistedintheWin-
dows Hardware Compatibility List of supported drives and devices ( www.microsoft.com/
whdc/hcl/default.mspx ) . To install the latest updates for Windows XP, including updates
totheCD-writingfeature,useWindowsUpdate.MicrosoftKnowledgebasearticle320174
discusses an update to the CD-writing feature. Search the Microsoft website for other
solutions.
If you are using third-party writing applications, you may prefer to disable Windows'
built-in writing feature. This feature is enabled or disabled with Windows Explorer. Open
thedrive'spropertiessheetRecordingtabandcleartheEnableCD/DVDRecordingcheck
box to disable recording, or click the empty box to enable recording.
If you have problems writing media or using your CD or DVD drive in Windows, see Mi-
crosoft Knowledgebase article 314060 for solutions.
Tip
If you are unable to create discs with Windows Vista and you have a USB flash memory
drive connected to your computer, eject the flash drive and try the burn again.