Hardware Reference
In-Depth Information
• Are all cables correctly connected and secured?
• Are the configuration settings correct in Setup for the devices you have installed? In
particular, ensure the processor, memory, and hard drive settings are correct.
•TryclearingtheCMOSRAMcompletely(mostmotherboardshaveajumperforthis),
and then run the BIOS Setup and check the settings.
•Areswitchesandjumpersonthemotherboardproperlyset,especiallyifchangedfrom
the default settings?
• Is the power supply set to the proper input voltage (110V-120V or 220V-240V)?
• Is the power supply defective? Try replacing it with a known-good spare.
• Are adapter boards and disk drives installed correctly? Try reseating or reconnecting
them.
• Is a keyboard and mouse attached? Try replacing them with known-good spares.
• Is a bootable hard disk (properly partitioned and formatted) installed? Try disconnect-
ing it and booting from a floppy or optical disc instead.
• Does the BIOS support the hard disk drive you have installed, and if so, are the para-
meters entered correctly?
• Are all memory modules installed correctly? Try reseating them.
Problems Running Software
Problems runningapplication software (especially newsoftware) areusually caused byor
related to the software itself, or are due to the fact that the software is incompatible with
the system. Here is a list of items to check in that case:
• Does the system meet the minimum hardware requirements for the software? Check
the software documentation to be sure.
• Check to see that the software is correctly installed. Reinstall if necessary. If you need
to reinstall the software, use the option to run the installation program in elevated
mode(alsoknownas“RunasAdministrator”).InWindowsVistaandWindows7,you
may be prompted to provide an administrator password or click through the User Ac-
count Control prompt to continue.
• Check to see that the latest drivers are installed.
• Scan the system for malware such as spyware or viruses.
