Database Reference
In-Depth Information
• Arrive at work Monday morning and do some monitoring checks to make sure that all
the systems are available.
• Notice that you received an alert in your inbox saying that one of the backups of your
systems failed.
• You do a root cause analysis of the issue and fix the problem.
• Reschedule the backup job.
• A project team member shows up at your cube and lets you know that one of the sys-
tems is performing slowly. You will let him know that you will look into the issue.
• You take a look into the issue and kill a hanging job that was taking up lot of system
resources and send an e-mail to the person who reported the issue.
• Time to attend the weekly meeting with the Basis team.
• Go for lunch with your team members after the meeting.
• Discuss shop or the latest basketball game during lunch.
• It is little slow after lunch. Around 2
P.M
. you get a call from your remote location no-
tifying you that they cannot access the system.
• You do a root cause analysis and find out it is a network issue.
• You ask the end user to open a ticket and assign it to the network team with high prior-
ity.
• Take a quick coffee break.
• You notice a coworker in the break room and chat for few minutes before heading
back to your office.
• You get an e-mail from the project team functional lead saying that they are getting an
ABAP dump in the system. They are not able to figure out the root cause of the issue.
• You take a look into the issue and realize that it is a functional data issue and not a
Basis issue, but they need your help to resolve it. Welcome to the Basis world!
• In the spirit of collaboration and teamwork you talk to an experienced functional team
member you respect and share the information that you find in the system.
• The functional team member understands the issue as being data-related. He works
with another functional team member and a conversion team member to fix the data
issue.
• You provide support to the functional team and conversion team. The issue is fixed.
