SAP ERP Integration Overview with Other Systems - SAP Basis Administration - page 70

• Mercury ITG This provides change management capabilities.
• uPerform This provides training solutions for SAP end users.
• Topcall This provides faxing capabilities.
• Taxware This provides sales and use tax calculation for SAP systems.
• D&B This provides the business credit check capabilities for SAP systems.
This list is not comprehensive. Several hundreds of third-party enterprise-wide solutions
are certified by SAP and can be integrated using one of the communication protocols dis-
cussed in this chapter. Table 4-4 provides the SAP certified partner directory link. This link
will help SAP customers search for all SAP-certified third-party products. Some of the
third-party tools require some additional configuration at setup before they can be used.
Each of the third-party vendors publishes an install and configuration guide providing de-
tails of the third-party connector tool and the communication setup that is required before
using the tool with the SAP solutions.
T ABLE 4-4 Links to SAP-Certified Third-Party Products
SAP Business Suite Integration with Solution Manager
With the growing number and complexity of SAP business applications, it is becoming dif-
ficult to administer and operate the solution in an effective manner. SAP Solution Manager
is recommended as a central system for all administration and monitoring activities of the
SAP system landscape of an organization. SAP has delivered a number of capabilities in the
SAP Solution Manager such as change and transport management, service desk functional-
ity, monitoring and reporting capabilities, Central User Administration (CUA), hosting cent-
ral System Landscape Directory (SLD), enterprise-wide NetWeaver administration, and
end-to-end root cause analysis with tools such as Solution Manager Diagnostics (SMD) and
Wily Introscope to help manage the entire landscape. More specific details will be discussed
in Chapter 20 .