Information Technology Reference
In-Depth Information
Legend:
Customer
Customize
Actor
PasswordProte−
[language]
ction[account]
Boundary
FAQ[shop]
Make
Help
Usability
Hurt
Security
EmailInformation
[product]
Goal
Make
Manage[account]
FaxInformation
[product]
Help
Buy Media
Items
Softgoal
Hurt
Break
SecureForm/
HttpsForm
[order]
Task
Acquire Product
Information
Search
Product
Place
Order
Modifiability
Contribution
Hurt
KeywordSearch
[product]
HttpForm
[order]
Navigate[shop]
Link
Accessibility
Help
Means−ends
Link
Help
ToolBox[shopping]
Respon−
siveness
Accuracy
Decompo−
sition
Link
Fig. 2. Strategic rationale (SR) model for media shop customer
Legend:
Actor
Developer
Boundary
Consistency
Help
PageLayout
[GUI]
Confidentiality
Hurt
Performance
Goal
WildcardSearch
[product]
FAQ[shop]
Hurt
Template
[navigation]
Hurt
Softgoal
InfoBox[font]
Security
Adaptability
Hurt
Usability
Help
HttpForm
[order]
Task
Template
[layout]
Help
Run Shop
Navigate[shop]
Report[shop]
Contribution
Cookie
[transaction]
Make
Hurt
Hurt
SSL[protocol]
SecureForm/
HttpsForm
[order]
Link
Manage
Product
Maintain
Shop
PasswordProte−
Availability
Means−ends
Link
ction[account]
Hurt
Manage[account]
Correctness
Make
Monitor[shop]
Make
Decompo−
sition
Link
Maintainability
Fig. 3. Strategic rationale (SR) model for media shop developer
shown in Figs. 2 and 3, respectively. Goals are states of desires, such as customer
wants to “buy media items” (Fig. 2). Goals can be hierarchically decomposed to
subgoals, and can be achieved by various means-ends relations linking to tasks.
 
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