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Step 2: Graphical Representation of the Problem
With the identified objective, criteria and alternatives we can now build the
hierarchical tree for our match point, as depicted in Fig. 4.
Objective
Entger Subway MatchPoint
Concerns ranking
Contribution
Importance
Criteria
Importance
Passenger
Importance
Dev eloper
Importance
System Owner
Alternatives
Validate
card
Availability
...
Response
time
Fig. 4. Graphical representation of the enter subway match point
Step 3: Establish Priorities
As mentioned, AHP uses a pairwise comparison matrix to determine the ratings of
judgements and comparisons are quantified by using the AHP [1..9] scale. In our
example, the pairwise matrices are shown in Tables 7, 8, 9, 10, 11, and 12.
Table 7. Pairwise comparison matrix for criterion Contribution (4th level of tree)
Table 8. Pairwise comparison matrix for importance of stakeholder Passenger (4 th level of tree)
 
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