Information Technology Reference
In-Depth Information
Manage errors and deliver amendments of the software within an agreed time
period.
The customer has to take care of the following task in the context of acceptance
procedures:
Provide staff to participate in the steering group
Provide staff to participate in the acceptance test team
Write test cases including acceptance criteria
Specify customising requests to the supplier
Shared management of the steering group with the supplier
Shared management of the acceptance team with the supplier
Work out test data requirements with the supplier
Transformation of test cases into test process steps together with the supplier.
From the above mentioned tasks the steering group is responsible for the
following:
Installation of the acceptance team,
Resource planning,
Management of all preparations for acceptance tests in compliance with the
acceptance specification and acceptance test schedule as well as initiating and
tracking of suitable measures in case of departure from the task list,
Evaluation of acceptance test results to be formally approved by the signatures
of the common sub-project management on the acceptance protocol,
Clarifying conflicting interpretations of acceptance test results and escalate these
issues if necessary,
Initiate measures for error amendments and track them.
From the above mentioned tasks the acceptance test team is responsible for the
following:
Participation in the training
Carry out acceptance tests with test protocols and enter error messages in the
error tracking tool
Daily review about acceptance tests with recommendations for follow up
measures
Test reports to the steering group.
5.4.4 Acceptance Readiness and Time Schedule
At the start of acceptance procedures the test system will be provided and the
components to be accepted documented in a protocol of provisioning
(see appendix). The acceptance test team checks the system whether it is correctly
set up with respect to the requirements indicated in the section about reference
documents.
