Information Technology Reference
In-Depth Information
11.2 Objects
11.2.1 Direct IT Costs
These comprise
• Rent for server environments
• Disk drives
• Peripheral terminals
• Operations and support of test systems.
11.2.2 Costs Relevant to User Departments
These comprise:
• Drafting functional specifications
• Consulting overheads
• Training
• Test participation
• Customising.
11.2.3 Project Management
These comprise:
• Leadership and administration
• Support
• Communication and project organisation
• Reporting.
All these costs above are generated both by internal as well as external services.
They have to be—as far as possible—budgeted right at project start. Furthermore a
separate budget item relating to cost for outlays has to be foreseen for.
11.3 Process Approach
The process approach in this context means measures to control expenditures. In
this sense they transcend a purely target-performance-comparison in reporting.
They include:
