Travel Reference
In-Depth Information
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Personal presentation;
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Time-keeping and presentation - although you
are not a full-time employee you must act in a
professional manner at all times, including being
punctual and wearing appropriate dress while on
placement;
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Assertiveness;
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Personality type;
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Body language;
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Analytical and critical - you may be asked to
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Time management.
comment on data, new products, etc.
It is worth going back to see how you assessed yourself
in these skills, qualities and attributes, and use the
information to help you select a placement that is likely
to help you improve in areas of weakness. Depending
on the type of work experience that you choose, you will
have the chance to develop a full range of workplace
and personal skills, such as:
Weblink
Check out these websites for more
information on careers in the travel and
tourism sector.
www.springboarduk.net; www.itt.co.uk
Monitoring progress
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Social and personal - communicating professionally
with work colleagues, etc.
It is important to collect evidence while on your work
placement so that you can complete a worthwhile
review and evaluation once it is has fi nished. You
should keep your own records of activities and tasks
completed. This is best achieved by completing a diary
or log book. Your employer is likely to give you a lot
of informal feedback on your progress while on work
experience and complete a more formal review once
the placement is fi nished. You may get a visit from a
tutor while on placement and/or complete a formal
review with staff at your school or college after your
work experience is completed. Section 4 of this unit
looks in detail at evaluating your own placement and
the supporting evidence required.
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Technical and practical - computer skills, putting up
displays, etc.
•
Problem-solving - this could be anything from
fi nding information for a customer to working out
an itinerary for a business trip;
•
Prioritising and action-planning - these are
important work and life skills that you can develop
on your work placement;
•
Self-motivation - your work experience will let you
see how well you are motivated in the workplace;
•
Customer care and relating to people - these skills
are important and transferable to most component
industries in travel and tourism;
•
Research skills - this could be fi nding out the prices
charged by a competitor company, interviewing
visitors, etc.
