Travel Reference
In-Depth Information
Most UK package holidays use air travel to get
customers to their overseas destination in order to
save time travelling. Prices for these holidays will vary
depending on the departure airport used. There may be
an extra charge (fl ight supplement) applied when using
certain airports. Package holidays can also be based
on travel by coach, train, cruise ship or self-drive car.
There may also be extra charges for accommodation
(room supplements) when, for example, there is single
occupancy of a double room or fewer people than the
room can accommodate (under occupancy). Some
holiday companies also levy a charge for paying by
credit card.
of organisations, for example fl ights, accommodation,
surface transportation, excursions, etc. Travel agents
use their specialist knowledge and skill to source
information from suppliers and make bookings on
behalf of their clients.
Tailor-made holidays usually involve producing an
itinerary for the client containing all the information
needed to allow the journey to run as smoothly as
possible. The precise content and layout of an itinerary
will vary between companies, but will usually include:
•
Client details;
•
Check-in details;
Activity 9.10
•
Transport type, e.g. aircraft, train;
•
Flight or service numbers;
The Walters family from Newcastle - 2 adults and
3 children aged 4, 6 and 12 - have £2,000 to spend
on a one-week holiday in Turkey in the October half-
term holiday. They are looking for good quality half-
board hotel accommodation in a busy resort with
lots to keep the children occupied. Recommend
and cost an appropriate package holiday that
meets their needs using appropriate brochures,
adding supplements, etc. to calculate the fi nal price.
You must submit a full, written breakdown of the
selected package holiday, showing your calculations
and supporting these with relevant brochure pages
marked up to show accommodation details, resort
facilities, supplements, etc.
•
Transport operator, e.g. which airline, train
company;
•
Class of travel;
•
Departure and arrival date/time (in local time);
•
Intermediate stops;
•
Reconfi rmation of fl ight or service details;
•
Transfer details;
•
Accommodation details, e.g. name, room type,
meal arrangements;
•
Additional services, e.g. car hire, event tickets, pre-
This activity is designed to provide evidence for P4.
bookable seats, guided tours;
•
Notes section covering passport, visa and health
requirements;
Tailor-made holidays
•
Additional information and procedure for alterations
to booking.
The growing trend for people to want to do something
different on their holiday is fuelling the growth in
tailor-made holidays, where travel agents and tour
operators design and book travel arrangements that
are specifi c to individual clients rather than selling
a standard package holiday 'off the shelf'. As with
package holidays, tailor-made holidays can be to
short-haul or long-haul destinations, although a great
deal of this sort of independent travel is to far-off
destinations. Tailor-made arrangements comprise a
number of different travel components from a variety
The format of an itinerary must be clear, logical,
accurate and presented to a professional standard.
