Travel Reference
In-Depth Information
UNIT SUMMARY
This unit has looked in detail at the range of career opportunities in travel and tourism, and considered
different entry requirements, opportunities for care
e
r progression, training and continuing education. You
have investigated the key stages of recruitment and selection, and have been given the opportunity of
developing your skills in a practical way. Activities in the unit have allowed you to review your current
position regarding skills and qualities by carrying out
a
skills audit. You have also examined a range of
factors that go to make up an effective workplace, inclu
d
ing supportive management styles, incentives,
teamwork and legal requirements. Throughout the unit you
h
ave been shown examples of good practice in
career development from many component industries in tra
v
e
l
and tourism. The case study on cabin crew
recruitment highlighted a possible avenue for career developm
e
nt.
If you have worked methodically, by the end of this unit you shoul
d
:
•
Know about career opportunities in the travel and tourism sector;
•
Know the stages of recruitment and selection in travel and tourism;
•
Be able to prepare for application for employment in the travel and tou
r
ism sector;
•
Understand the factors that contribute to an effective workplace.
You are now in a position to complete the assignment for the unit, under the d
ir
ection of your tutor. Before
you tackle the assignment you may like to have a go at the following questions t
o
help build your knowledge
on aspects of preparing for employment in travel and tourism.
TEST YOUR KNOWLEDGE
1.
What skills and qualities do employers look for when taking on travel agency staff?
2.
List six different career opportunities with tour oper
a
tors.
3.
What skills, experience and personal qualities are need
e
d to succeed as an overseas rep?
4.
What career opportunities do large visitor attractions such as the Eden Project offer?
5.
What is the difference between on-the-job and off-the-job tr
a
ining?
6.
What skills and qualities do airlines look for when recruiting cab
i
n crew?
7.
What is Investors in People?
8.
What is a Foundation Degree?
9.
What is the difference between a job description and a person specifi c
a
tion?
10.
What are the eight stages of the recruitment and selection process?
11.
Which travel trade newspapers carry job adverts?
