Travel Reference
In-Depth Information
•
Good organisational skills;
Activity 6.4
•
An interest in IT and good keyboard skills;
•
The ability to work accurately under pressure;
Working with a few other people from your group,
brainstorm the different types of jobs available to
people wanting to work in:
•
A confi dent telephone manner.
Employers look for people who are not afraid of
hard work and who are prepared to work unsociable
hours. Career progression can be swift for people who
show initiative and enthusiasm. Figure 6.1 gives the
typical day-to-day duties and skills needed by hotel
receptionists.
1.
A stately home run by the National Trust that is
open to the public;
2.
A large visitor attraction such as the Eden Project
in Cornwall;
3.
A wildlife reserve that welcomes school groups
as well as the general public.
Activity 6.3
For each job, list the main duties and the skills,
qualities and experience needed by people wanting
to apply for the posts.
Log on to the Connexions website (
www.connexions.
gov.uk/jobs4u/
), search the careers database and
make a note of the typical work duties and necessary
qualifi cations/experience/qualities needed for the
following three jobs in hotels:
Hotel manager;
This activity is designed to provide evidence for
P1 and P2.
•
Career progression
•
Hotel porter;
•
Housekeeper.
Travel and tourism is a sector that offers excellent
opportunities for career progression and it is not
unknown for young employees to be offered very
responsible jobs early in their careers. Career
progression can occur in one of four different ways:
Present your fi ndings as information sheets giving
detailed descriptions of the chosen jobs.
This activity is designed to provide evidence for P2.
1.
The same type of job in the same organisation - for
Opportunities in visitor attractions
example a sales consultant in a travel agency being
promoted to senior sales consultant;
Visitor attractions are found in all parts of the country
and cover a very wide range of enterprises, such as
historic monuments, theme parks, cultural attractions,
entertainment facilities, sports and recreation centres,
heritage attractions, etc. People looking to develop a
career in the attractions industry must enjoy dealing
with the public, be fl exible and have very good
communication skills. Technical skills and health and
safety awareness are also important in many jobs in
visitor attractions, including theme parks and activity
centres. Heritage attractions and historic monuments
are popular with overseas visitors, so speaking a second
language can be a useful bonus when applying for jobs
in this area.
2.
Doing a different job in the same organisation - e.g.
a member of the cabin crew on an airline deciding
to apply for a job in the operations department of
the company;
3.
Taking a similar job with another company - for
example a call centre operator switching from one
tour operator to another;
4.
Applying for a different job with a new company -
e.g. a sales consultant in a travel agency moving to
join the cabin crew at an airline.
Training and achieving extra qualifi cations play an
important role in career progression and helping to
gain promotion. Like all industry sectors, travel and
