Travel Reference
In-Depth Information
Type of visitor
Facilities needed
Families
• Early meals in accommodation
• Baby-sitting service
• Activities suitable for children
• Baby-changing facilities
• Facilities with cots and high-chairs
• Children's entertainment
• Play areas
People with special needs
• Wheelchair access
• Special diets
• Appropriate signage
• Easy parking
Young people
• Internet access
• Budget accommodation
• Opportunities to socialise
• Cheap food and drink
• Concessionary travel rates
Business tourists
• Access to business services
• Premium class transport
• Express check-in and check-out
Groups
• Access to events
• Suitable accommodation
• Guides
• Suitable transport
Fig 3.3 - Facilities to meet visitor needs
CASE STUDY
Shrewsbury's features and facilities for visitors
Introduction
Shrewsbury is located in the heart of the countr
y
side of Shropshire,
yet is within easy reach of Birmingham and the West Midlands
conurbation. It is a town steeped in history, with its
'
black and
white' Tudor architecture, annual Flower Show and as
s
ociations
with Brother Cadfael and Charles Darwin drawing visitors from
home and abroad. It is located close to the border be
t
w
e
en
England and Wales in an area known as the English Marches,
a
nd
commands an imposing position in a horseshoe meander of t
h
e
River Severn.