Travel Reference
In-Depth Information
Phone Codes
Country code
39
International access code
00
Area codes
Begin with 0 and consist of up to four digits; this is an integral part of the
telephone number and must always be dialled.
Toilets
Public toilets aren't common; take advantage of facilities in hotels, restaurants, cafes and
museums.
Tourist Information
›
There are tourist offices at both Florence and Pisa airports. In Florence, there are offices
in Via Cavour, next to the Palazzo Medici-Riccardi; on Piazza della Stazione, opposite
the train station; and in the Loggia del Bigallo, opposite the
duomo
(cathedral).
(
www.pisaunicaterra.it
)
,
www.luccatourist.it
for Lucca and
Terre di Siena
(
www.terresiena.it
)
for
Siena and San Gimignano.
Dos & Don'ts
›
Greetings
Shake hands, make eye contact and say
buongiorno
(good morning/afternoon),
buonasera
(good
evening) or
piacere
(pleased to meet you).
›
Polite language
Say
mi scusi
to attract attention or to say 'I'm sorry',
grazie (mille)
to say 'thank you (very
much)',
per favore
to say 'please',
prego
to say 'you're welcome' or 'please, after you' and
permesso
if you
need to push past someone in a crowd.
›
Cafes
Don't hang around at an espresso bar; drink your coffee and go. It's called espresso for a reason.
›
Churches
Never intrude on a mass or service.
