Travel Reference
In-Depth Information
Train
While the country bemoans the state of its 'rundown' rail system, travellers praise it to the heavens. It's good by any
standard, and with a discount card it's inexpensive.
The
Österreichische Bundesbahnen
( 24hr hotline 05 1717;
www.oebb.at
) is the main operator, supplemented
by a handful of private lines. Call to book a ticket or get information 24 hours.
Buying tickets
Tickets can be purchased by telephone (in which case you are given a 12-digit collection code for print-
ing the ticket at a machine or at the service desk). The other options are online (with registration and self-printing),
from staffed counters at stations and from machines at stations.
Reservations
Cost €3.50 for most 2nd-class express services within Austria. If you haven't reserved ahead, check (be-
fore you sit) whether your intended seat has been reserved by someone else. Reservations are recommended for week-
end travel.
Disabled passengers
Use the 05 1717 number for special travel assistance (you can do this while booking your
ticket by telephone). If you've already got a ticket, call the number and press '5' at the end of the recording for special
services. Staff at stations will help with boarding and alighting. Order this at least 24 hours ahead of travel (48 hours
ahead for international services).
Smoking
Not allowed on trains.
Etiquette
The ÖBB takes a strong stand on putting your feet on the seats. You can be fined for it.
