Information Technology Reference
In-Depth Information
table 14.1
Knowledge Management Process and Supporting iCt tools
Example
Platforms and
Settings
Knowledge
Management
Adopted
Model
ICT Tools
ICT Enablers
Creation
Data mining,
e-learning
tools
Creation and
combination
of new sources
of knowledge,
online learning
Knowledge
practices,
blueprints,
stories,
dialogues, and
discussions
Technocratic
Storage and
retrieval
Blogs and
bulletin board
systems (BBS),
digital
repositories,
databases,
search
engines
Support of
individual and
organizational
memory
Groupware and
communication
technologies
Technocratic
Combination
and transfer
Discussion
fora,
directories,
web 2.0 tools,
social media,
interactive
whiteboards
(IWBs)
Intranets,
faster access
to corporate
sources
Digital
marketplace,
communities
of practice and
expertise,
cloud
Holistic
Application
and feedback
Expert
systems,
workflow
systems
Faster
application of
new
knowledge,
startups
Knowledge
management
systems,
knowledge
repositories,
new paradigms
for learning
Holistic
Source: Alavi, M., & Leidner, D. (2001). MIS Quarterly 25, 107-136.
At the same time, interactive digital educational content is being created,
enriched, and archived in large databases. The central e-service of the Ministry
of Education is the light-tree (the so-called photodendro, in http://ebooks.edu
.gr). It is accessible by the entire community as freeware and hosts a collection of
approximately 3500 learning objects (experiments, interactive simulations, inqui-
ries, images, educational games, videos, 3D maps, exercises) of rich interactive text-
books. Meanwhile, the knowledge-eager user will find all the teaching material
 
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