Information Technology Reference
In-Depth Information
Chapter 11
Gov 2.0, Mobility and
inclusion: A Critical
examination of Social
Assistance Reform in
ontario, Canada
Jeffrey Roy
Contents
11.1 Introduction .............................................................................................236
11.2 Gov 2.0 and Mobility ...............................................................................238
11.3 Mobility and Digital Inclusion .................................................................240
11.4 Case Study: Ontario, Canada ...................................................................242
11.5 Gov 2.0 Stylized Reforms: From Assistance to Engagement.....................245
11.5.1 Leadership ....................................................................................245
11.5.2 Participation ................................................................................ 246
11.5.3 Transparency ................................................................................248
11.5.4 Performance ..................................................................................249
11.6 Conclusion ............................................................................................... 251
Author Biography .............................................................................................. 251
References .........................................................................................................252
235
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