An Analysis of Failure in a Government-to-Government E-Government Context via the Updated Delone and McLean Model - Information and Communication Technologies in Public Administration - page 184

stakeholders are basic steps for preventing IS failure. Besides a project management
technique, a process management technique might be valuable.
The findings are restricted to two Belgian cases; additional research could
include similar cases in other countries. Transferability of results refers to the
degree to which the results of qualitative research can be generalized or transferred
to other contexts or settings. Future research could further explore the transfer-
ability and completeness of the Updated D&M model for a G2G e-government
context. Assessing IS failure in e-government can enlarge our insight on how public
IS managers can take action to prevent future IS failure.
Author Biographies
Lies Van Cauter is a PhD student at the KU Leuven, Public Management Institute.
Her research focuses on failure of intergovernmental information systems.
Monique Snoeck is a full professor at the KU Leuven, Research Center for
Management Informatics (LIRIS), and a visiting professor at the UNamur. Her
research focuses on enterprise information systems engineering, enterprise mod-
eling, requirements engineering, model-driven engineering, and business process
management. Main guiding research themes are the integration of different mod-
eling approaches into a comprehensive approach, the quality of models through
formal grounding, models to code transformations, and educational aspects of con-
ceptual modeling. She has published over 80 peer-reviewed papers.
Dr. Joep Crompvoets is an associate professor at KU Leuven Public Governance
Institute and a secretary-general of EuroSDR—a European Spatial Data Research
network linking national mapping agencies with research institutes and universities
for the purpose of applied research. He has been involved in several international proj-
ects related to the development of spatial data infrastructures (SDIs) around the world.
He has written numerous publications dealing with SDIs, GIS, and e-governance.
References
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Al Khatib, H. (2013). E-government systems success and user acceptance in developing countries:
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London, 1-405.
Benbasat, I., Goldstein, D. K., & Mead, M. (1987). The case research strategy in studies of
IS. Management of Information Systems Quarterly, 11 (3), 369-383.