Aligning Strategy and Information and Communication Technology in Public Organizations: A Critical Management Challenge - Information and Communication Technologies in Public Administration - page 139

Chapter 7

Aligning Strategy
and information
and Communication
technology in Public
organizations: A Critical
Management Challenge

Eamonn Caffrey and Joe McDonagh

Contents

7.1 Introduction .............................................................................................143
7.2 The Evolving Nature of Strategic Alignment ............................................143

7.3 The Dynamic Features of Strategic Alignment ......................................... 145

7.3.1 Definition ..................................................................................... 145
7.3.2 Challenges ....................................................................................146
7.3.3 Benefits .........................................................................................146

7.4 Strategic Alignment in Public Organizations ........................................... 147

7.5 Empirical Inquiry into Strategic Alignment .............................................148

7.6 Impediments to Strategic Alignment ........................................................149

7.6.1 Tactical versus Strategic Orientation .............................................149

7.6.2 Lack of Top Management Support and Understanding ................ 150

141