Comparative Scientometric Analysis in Social Media: What Can We Learn? And What Is Next? - Information and Communication Technologies in Public Administration - page 118

for general terms. In this regard, future research could analyze the reason for these
differences between countries, and it could be addressed to fill these gaps into the
Asian context.
To conclude, the review presented in this chapter provides a comprehensive
summary of the research into social media within the fields of Communication,
Information Science, and Public Administration, highlighting the main research
topics and methodologies used. Explanations and clarifications are given when-
ever possible. Knowledge gaps and research opportunities are identified from these
observations, which reveal changes in the research methods applied, reinforcing the
development of a theoretical framework so that the application of social media may
efficiently contribute to improving management in the public sector.
Author Biographies
Prof. Manuel Pedro Rodríguez Bolívar is a professor at the University of Granada.
He has authored numerous articles in international journals, including Public
Money & Management, Government Information Quarterly, Public Administration
and Development, Online Information Review, International Review of Administrative
Sciences, American Review of Public Administration, ABACUS , and Administration
and Society , among others. He is also the author and editor of international journals
and several topics and topic chapters in Kluwer Academic Publishers, Springer,
Taylor & Francis, and IGI Global.
Dr. Laura Alcaide Muñoz is an assistant professor in accounting and finance in
the Department of Finance Economy and Accounting, University of Granada. She
is interested in how E-government has favored the process of reform and modern-
ization of public administrations, giving rise to greater accessibility to public infor-
mation and services and information transparency, this latter aspect being a key
factor in the accountability in the public sector. Also, she is interested in financial
sustainability in local governments. She was the author of some articles published in
the Administration & Society, Public Money and Management, International Public
Management Journal , and Information Technology for Development , among others,
and has written topic chapters in prestigious editorials like IGI Global, Springer,
and Routledge-Taylor & Francis.
References
Accenture. (2009). Web 2.0 and the next generation of public service: Driving high performance through
more engaging, accountable and citizen-focused service . London: Accenture. Available at
http://www.epractice.eu/files/Web%202.0%20and%20the%20Next%20Generation%20
of%20 Public%20Service%20-%20Driving%20high%20perfor mance%20through%20
more%20engaging,%20accountable%20and%20citizen-focused%20service.pdf.