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table 5.5 (Continued)
Research topics and theories Used
Research Topics
Theories
Agenda setting theory
Mediatization theory
Diffusion of innovation theory
Cognitive dissonance theory
b. Social media use for
reducing inequalities,
enhancing democracy, and
increasing participation
Cognitive dissonance theory
Democratic theory
New media theory
Social network theory
Domestication theory
Convergence culture
Inglehart's postmaterialist theory
Political communication theory
Habermas theory
Two step flow of communication
Incidental byproduct model of learning
theory
Political engagement gateway theory
Public sphere and representation theories
Lasswell's policy sciences
Source: Own elaboration.
The main social media used are social networking, Facebook (37.84% coun-
try level, 31.46% central government level, and 33.33% local government level;
see Table 5.6), followed closely by microblogging, Twitter (31.08% country level,
35.96% central government level, and 25.00% local government level). In addi-
tion, state and local public administrations use multimedia sharing YouTube, and
Flickr is used by municipalities. In general, Facebook, Twitter, YouTube, Flicker,
MySpace, and LinkedIn are the most widespread social media technologies in
bureaucracies.
RQ4: What research methodologies are employed in analyzing social media?
 
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