Comparative Scientometric Analysis in Social Media: What Can We Learn? And What Is Next? - Information and Communication Technologies in Public Administration - page 109

table 5.4 Chronological evolution of the Main Social Media topics

Years

Research Topics 2008 2009 2010 2011 2012 2013 Total

1. Disclosure
information and
transparency

— 1 1 6 4 3 15

2. Delivery public
services

— — 1 1 6 8 16

3. Legal and regulatory
aspects

— 1 — — 2 — 3

4. Social media in
general terms

— — — 1 2 6 9

5. Organizational theory
and reforms

1 — 1 1 — — 3

6. Electronic
participation

1 1 1 12 22 24 61

a. Use of social media
by politicians in
election campaigns
(e-Campaign)

1 — — 3 8 11 23

b. Social media use for
reducing inequalities,
enhancing
democracy, and
increasing
participation

— 1 1 9 14 13 38

Source: Own elaboration.

media tools have the potential to improve interactions with citizens through dia-
logue, citizen engagement, openness, transparency, good governance, and trust
(Charalabidis & Loukis, 2012), it is equally important examine what organiza-
tional and contextual factors are also essential to understand their results in public
bureaucracies.
In this context, there are 66.36% published articles that do not use theories to
support their findings; only 33.64% of the articles use theories, and these theories
used to analyze the same topic are varied (see Table 5.5). Similarly, the same theory
is used to analyze different research topics.