Information Technology Reference
In-Depth Information
The Self-Service Portal can be hosted on a separate computer from the Service Manager
server. One important thing to note is that you can only use SharePoint 2010 to host the
Service Manager 2012 R2 RTM Self-service website. You cannot use SharePoint 2013 to host
the Service Manager 2012 R2 RTM self-service website. This is important as you can deploy
SharePoint 2010 on a computer running Windows Server 2008 R2, but cannot deploy it on
computers running the Windows Server 2012 and Windows Server 2012 R2 operating sys-
tems. This means that you must deploy at least one computer running Windows Server 2008
R2 with SharePoint 2010 even if all of the other server operating systems in your environment
are running Windows Server 2012 R2.
MORE INFO SELF-SERVICE PORTAL
You can learn more about the Self-Service Portal at http://technet.microsoft.com/en-us/
library/hh914195.aspx .
Service catalog
The service catalog is a collection of Service Manager items, assistance, actions, or groupings
of items, assistance, or actions. You make service catalog items available through the Self-
Service Portal by publishing them either as request offerings or service offerings. Figure 1-31
shows the Service Catalog node of the Service Manager console.
FIGURE 1-31 Service catalog
 
 
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