Information Technology Reference
In-Depth Information
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Orchestrator allows you to create runbook automation. You do this by linking activities
from integration packs.
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You can configure Operations Manager to automatically create Service Manager inci-
dents from alerts generated in Operations Manager.
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You can configure an Orchestrator runbook to create Service Manager incidents using
the Service Manager integration pack.
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You can configure a Service Manager incident to trigger an Orchestrator runbook,
which you can use to automatically resolve some types of issues.
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Change request templates store a common set of settings, applying these settings to
new change requests.
■
You can use change management workflows to automate the process of dealing with
change management requests.
Answer the following questions to test your knowledge of the information in this objective.
You can find the answers to these questions and explanations of why each answer choice is
correct or incorrect in the “Answers” section at the end of this chapter.
1.
You want to create a runbook in System Center 2012 R2 Orchestrator that creates Ser-
vice Manager incidents in response to Operations Manager alerts. Your organization
has one Operations Manager server, one Orchestrator server, and one Service Manager
server. Which of the following steps should you take?
a.
Configure a connection from the Operations Manager server to the Orchestra-
tor server. Install the Orchestrator management pack on the Operations Manager
server.
B.
Configure a connection from the Orchestrator server to the Operations Manager
server. Install the Operations Manager integration pack on to the Orchestrator
server.
C.
Configure a connection from the Orchestrator server to the Service Manager
server. Install the Service Manager integration pack on to the Orchestrator server.
D.
Configure the Operations Manager connector on the Service Manager server. Con-
figure alert routing rules for the connector on the Service Manager server.
2.
You want to have alerts from any of the SQL Server 2012 instances monitored by your
organization's Operations Manager deployment automatically assigned as Service
Manager incidents to Barry the SQL Server administrator. All SQL Server alerts on the
Operations Manager server are triggered by rules stored within a SQL Server 2012
