Information Technology Reference
In-Depth Information
2.
In the Configuration pane, click Change Request Event Workflow Configuration, and in
the Tasks pane, click Configure Workflow Rules.
3.
In the Configure Workflows dialog box, click Add.
4.
On the Workflow Information page of the Configure Workflows For Objects Of Class
Change Request dialog box, shown in Figure 1-22, specify a name, whether the event
that triggers the workflow is when an object is created, or updated, and a manage-
ment pack in which to store the workflow.
FIGURE 1-22
Workflow information
On the Specify Criteria page, ensure that Change Request is selected. In the list of
available properties, select a criteria that will determine whether the change man-
agement workflow is applied. For example, in Figure 1-23, the change management
workflow will be applied if the change request area is set to Security.
5.
