Information Technology Reference
In-Depth Information
Once you have configured the connection, you'll be able to use the activities that are
included in the Operations Manager integration pack when building Orchestrator runbooks.
These activities are shown in Figure 1-15, and have the following functionality:
Create Alert This activity allows you to create an alert in Operations Manager.
Get Alert This activity allows you to extract data from an Operations Manager alert.
Use this activity as the basis of creating runbooks that create incidents in Service Man-
ager by extracting relevant information from alerts and using that information when
creating incidents.
Get Monitor Use this activity to collect monitoring data. You can take the data ex-
tracted from this activity and use it to populate incidents in Service Manager.
Monitor Alert Use this activity to watch for specific new or updated Operations
Manager alerts. You might use this when configuring a runbook to have additional
steps taken when specific alerts are raised in Operations Manager during runbook
initiation.
Monitor State Use this activity to monitor and run when an object managed by
Operations Manager has its state changed to Warning or Critical. You might use this
when configuring a runbook to have additional steps taken when the state of specific
Operations Manager monitored objects changes during runbook initiation.
Start Maintenance Mode This activity allows you to put an Operations Manager
managed object into maintenance mode. Maintenance mode is a special state that
suppresses alerting. For example, you would put a server into maintenance mode when
applying software updates so that Operations Manager alerts aren't generated by the
software update process.
Stop Maintenance Mode This activity allows you to take an Operations Manager
managed object out of maintenance mode, so that Operations Manager alerts are no
longer suppressed.
Update Alert Use this activity to update an Operations Manager alert with data. For
example, you could update an Operations Manager alert with information provided in
a Service Manager incident.
FIGURE 1-15 Operations Manager activities
 
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