Information Technology Reference
In-Depth Information
Once you've created the schedule, you can apply it to a runbook. You do this by selecting
the schedule on the General tab of the runbook's properties, as shown in Figure 1-5.
FIGURE 1-5 Apply runbook schedule
You check out a runbook to make changes to the runbook. When you check in a runbook,
the runbook will be deployed to runbook servers. Checked-in runbooks will also synchro-
nize to Service Manager if you have configured a connector between Service Manager and
Orchestrator.
MORE INFO ORCHESTRATOR RUNBOOKS
You can learn more about creating Orchestrator runbooks at http://technet.microsoft.com/
en-us/library/hh403790.aspx .
Automating remediation of incidents
As anyone who has worked on a service desk can tell you, there are certain types of problems
that users report to the service desk, or which occur in the infrastructure which are easily
remediated by performing a specific set of actions. For example, a service might fail, just
needing a manual restart. Using the capabilities of the System Center suite, it's possible to
detect these commonly occurring problems and automatically perform the steps required to
remediate them without requiring direct manual intervention by members of the IT team.
 
 
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