Travel Reference
In-Depth Information
Confirming a Reservation:
When the hotel replies with its room availability and
rates, just email back to confirm your reservation. Most places will request a credit-
card number to hold your room. While you can email it (I do), it's safer to share that
confidential info via a phone call, two emails (splitting your number between them),
or the hotel's secure online reservation form. On the small chance that a hotel loses
track of your reservation, bring along a hard copy of their confirmation.
Canceling a Reservation:
If you must cancel your reservation, it's cour-
teous—and smart—to do so with as much notice as possible, especially for smaller
family-run places and
sobe
. Simply make a quick phone call or send an email.
Request confirmation of your cancellation in case you are accidentally billed.
Be warned that cancellation policies can be strict; read the fine print or ask about
these before you book. For example, if you cancel on short notice, you could lose
your deposit, or be billed for one night or even your entire stay. Internet deals may
require prepayment, with no refunds for cancellations.
Reconfirming a Reservation:
Calltoreconfirmyourroomreservationafewdays
in advance. Smaller hotels and
sobe
appreciate knowing your estimated time of ar-
rival. If you'll be arriving late (after 17:00), let them know.
