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Figure 4. Integration of PLM, ERP, SCM and CRM
operations. In the use process all the information
are record in the using product file and they had
used for the product design improvement, too.
A5 Activity: Disposal. The used product is dis-
posed, at the end of his life cycle. The first ac-
tion is the disassembly and the components and
materials sort in remanufacturing parts that can
be inputs for other product assembly components;
recycled materials that can be inputs for the sup-
ply chain; stored wastes components that have to
be destroyed and storage, resulting wastes. All
the output information included in the disposal
product file can be use for the product re-design
improvement, too. Each activity module is the
object of a progressive decomposition in diagrams,
which contain sub activities, till the elementary
detailed level.
is based on the integration of Product Lifecycle
Management (PLM), Enterprise Resource Plan-
ning (ERP), Supply Chain Management (SCM)
and Customer Relationship Management (CRM)
solutions (Figure 4). Integrated design engineers
not only have to be able to work with these tools,
but they also need to understand how they link
the different teams and actors that are involved
in the product lifecycle.
Although in human terms collaborative engi-
neering is based on the support of the organization,
it is very much facilitated by the awareness of each
engineer about his role in the process, as well as
the roles of others. Collaborative design involves
product designers, manufacturing engineers, and
representatives of purchasing, marketing, and
field service in the early stages of design in order
to reduce cycle time and improve manufactur-
ability. This practice helps resolve what is often
called the designer's dilemma, the fact that most
of product cost, quality, and manufacturability
are committed very early in design before more
detailed information has been developed.
collaborative distributed design
support and implementation
In technical terms, collaborative product de-
velopment in terms of the system- and process-
oriented view elaborated in the previous chapters
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