Information Technology Reference
In-Depth Information
with them. For instance, to develop a specific
project in the future, they could need a techno-
logical agent in the field of telecommunication.
With this search engine, they could define the
fields that could be interesting for them, and also
the geographical area in which they are looking
for this agent. With this they will have a list of
possible technological agents, a brief description
about them, the fields in which they work, and
contact information about the agent.
Another part of this system gives information
about the future perspectives of different technolo-
gies. It provides a list of innovative areas related
with those technologies, and a description about
them. It also supplies a list of technological agents
working in those areas, if available.
This utility is proven to be quite useful for us-
ers, helping them to find agents that could have
interest in collaborate with them in their projects.
plied, a guide about how to use it, recommenda-
tions, links, etc. This information is public for any
member of the INOVA staff. Some information is
also public for everybody, such as the description
or the time estimated to obtain results.
This catalog of toolkits improves the char-
acteristics of existing ones because of two main
reasons it is structured so it can cover or the steps
and actions that integrate the innovation processes
(the generation of ideas, the study of the viability
of the projects, etc.).
This improves significantly the efficiency of
the company, since the consult about how to pro-
ceed in each situation is available wherever they
are, and they can look up the guidelines they must
follow using a friendly and easy-to-use interface.
Projects Workflow Management System
This system was thought to help the INOVA staff
with the projects they work in. It provides several
workflows that help them now which are the next
step they must follow in order to continue with
their job. Taking on account the specific character-
istics they have to deal with, the system gives the
INOVA members a set of roadmaps, so they know
exactly what they have to do at any time with the
processes related to the innovation, optimization
and valorization of the companies they work for.
This improves the efficiency of the INOVA
staff, since by the use of this system; they have
a way to establish the situation of each project at
any time, and to know which are the future steps
they must follow.
Work Procedures
Standardization System
To define the level of innovation of a company,
INOVA must do a with set of actions (or groups
of tasks) that can be grouped in a catalog of In-
novation procedures. Depending of the type of
company they are analyzing and the type of results
they are looking for, they use some toolkits or an-
other (Figure 4). The importance of these toolkits
is variable for each project, provoking that some
of them are priority over the others.
Before developing this framework, they did
not have these toolkits in an electronic way.
When they wanted to use one of those toolkits,
they could not access to a centralized database
with the information about them, or the way they
had to use them. That caused in some cases that
these tools were not applied in a standard or even
correct way.
To fix this problem, it was decided to develop
a software application, as a part of the web portal,
with information about these toolkits. It includes
a description of the toolkit, when it must be ap-
Evaluation Toolkits
A very important part of our system was formed
by a set of evaluation toolkits.
These toolkits were deployed to help to estab-
lish the benchmarking of the businesses of their
customers, based on the levels of innovation,
optimization, and valorization they had.
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