Information Technology Reference
In-Depth Information
Chapter 17
Production Information
Systems Usability in Jordan
Emad Abu-Shanab
Yarmouk University, Jordan
Heyam Al-Tarawneh
Ministry of Education, Jordan
AbstrAct
Enterprise systems are becoming more important as they support the efficiency and effectiveness of
operations and reduce cost. In this chapter we explored the literature related to production information
systems (PIS), enterprise systems, and other applications and their influence in an industrial zone in
Jordan. Constructs from the Innovation Diffusion Theory were used, where results indicated that the
adoption rate is acceptable and all variables have high means with respect to their evaluation by man-
agers, but only two variable significantly predicted intention to use. In a second study that explored the
status of IT usage in manufacturing firms using a different sample, results indicated that accounting
information systems were widely used and distribution systems and manufacturing aiding systems were
the least used. Other findings, conclusions and future work are stated at the end of the chapter.
introduction
the factors that lead to improving this sector's ef-
ficiency and productivity. Statistics also indicated
that this sector employs 15% of The Jordanian
workforce, which is a high percentage compared
to other sectors (same source).
Research defined innovation as an intellectual
performance that leads individuals to problem
solving, or the intellectual effort that leads to non-
repetitive or ordinary results (Trairy, 2008). Gnaim
(2005) used another definition of innovation but in
the higher education quality area, where he claimed
that innovation is doing something good and not
The industrial sector in Jordan is one of the main
dimensions in the economic life of the country
and is a major contributor in local production
figures. Statistics indicate a contribution of 21.5%
of the local production in the year 2006, which
concluded 90% of the national size of exporta-
tion (Jordan Industrial Chamber Website, 2008).
Thus, the attention paid to this sector is one of
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