Information Technology Reference
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Figure 1. The phases for the project
Standards and system techniques, it refers to
the planning in the acquiring of new technologies
and their implementation in the firm. One of the
main tasks for these aims it is the constant seek-
ing of the technological environment, to analyse
the new availabilities of resources for acquisition.
In a similar way, McLeod (2000) propose a
scheme of the organisation adapted to the model
of the life cycle, reflected in figure 1. The main
character is the CIO with a wide group of respon-
sibilities and functions. In the middle level, the
author situates a group of supervisors of the dif-
ferent areas of the system, under his/her control.
And reporting to these last ones, we can find the
technical people and the operators working in
each of the functions.
firm's functions in relation with the ERP system.
In this sense, one of the decisions more studied is
“to do instead of buying”, that faces the internal
formation of the new personnel with the search
in the market of the human resources containing
the proper profile in competencies. It also belongs
to this ambient the decision about the factors that
must be taken into account when searching new
human resources.
Training and development policies, they have
to do with the increase of stock of individual skills
coming from the human resources in the firm, that
can besides contribute to the improvement of col-
lective skills. Inside this ambit, we can consider
the decisions around the quantity of training that
must be offered on the ERP system.
Policies on the design of the work profile,
they mainly refer to the variety of functions and
tasks included inside a work profile around the
ERP system. Inside this part, policies for job en-
richment and level of the desired specialisation
are included.
Rewarding policies, related with the rewards
that the workers receive from their work. In this
sense, we must consider included here all the
decisions dealing with rewards, shares offered,
holiday programs and any other extra rewards.
These policies will be the main part in the
strategy with ERP workers.
Most analysis consider five different configu-
rations in the human resources policy in a firm,
Human Efforts of the ERP
Implementation and Rewards
The strategic management in the human resource
area refers to a group of policies that define the
strategy of human resources in a firm, this means,
the main decisions related to this area. They can
have a significant influence over the organisation
and the results.
Some of the main human resources policies
widely studied have been the following ones,
Recruitment policy: it deals with integrating in
the organisation people having the required skills
for the development of a group of activities and
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