Travel Reference
In-Depth Information
Moneychangers
It is easy to change cash and travellers cheques at banks, post offices, tourist offices,
travel agencies and private exchange offices. Look for the words menjalnica or devizna
blagajna to guide you to the correct place or window. Most banks take a provizija (com-
mission) of 1% on travellers cheques but usually nothing at all on cash. Tourist offices,
travel agencies and exchange bureaus usually charge around 3%. Hotels can take as much
as 5%.
Taxes & Refunds
Value-added tax (known as davek na dodano vrednost or DDV in Slovenia) is applied to
the purchase of most goods and services at a standard rate of 20% (eg on alcoholic drinks,
petrol and so on) and a reduced rate of 8.5% (eg on accommodation, food, books, museum
entrance fees etc). It is usually included in the quoted price of goods but not always.
Visitors who are not residents of the European Union can claim refunds on total pur-
chases of around €65 (not including tobacco products or spirits) issued on one or more re-
ceipts by the same retailer/shop on the same day as long as they take the goods out of the
country (and the EU) within 90 days. In order to make the claim, you must have a DDV-
VP form or Global Tax-Free Shopping refund cheque correctly filled out by the salesper-
son at the time of purchase and have it stamped by a Slovenian customs officer at the bor-
der. You can then collect your refund - minus handling fee - from selected offices or have
it deposited into your credit-card account. For information and the location of refund of-
fices contact Global Refund ( 01-513 22 60; www.globalrefund.com ; Goriška ulica
17) in Ljubljana.
TIPPING
When a gratuity is not included in your bill, which may or may not be the case, paying an
extra 10% is customary. If service is outstanding, you could go as high as 15%. With taxi
drivers, you usually just round up the sum.
Post
The Slovenian postal system (Pošta Slovenije), recognised by its bright yellow logo, of-
fers a wide variety of services - from selling stamps and telephone cards to making photo-
copies and changing money. Newsstands also sell znamke (stamps). Post offices can sell
you boxes.
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