JIRA Server Administration - JIRA 6.x Administration Topic - page 45

How to do it…
Let's assume we use the default mysql command-line tool and MySQL as the backend
database for JIRA. If you are using a different database, you may need to change the fol-
lowing SQL statements accordingly:
1. Connect to the JIRA database with a client tool by running the mysql -u
jirauser -p command, where jirauser is the username to access the JIRA
database.
Tip
You can find JIRA's database details from the dbconfig.xml file located at
JIRA_HOME .
2. Change to the JIRA database by running the use jiradb command, where
jiradb is the name of JIRA's database.
3. Determine the groups that have the JIRA System Administrators global permission
with the following SQL statement:
select perm_parameter from schemepermissions where
PERMISSION=44;
4. Find users that belong to the groups returned in step 3 using the following SQL
statement, where jira-administrators is a group returned from step 3:
select child_name, directory_id from cwd_membership
where parent_name='jira-administrators';
5. Reset the user's password in the database with the following SQL statement, where
admin is a user returned in step 4:
update cwd_user set credential='uQieO/
1CGMUIXXftw3ynrsaYLShI+GTcPS4LdUGWbIusFvHPfUzD7CZvms6yMMvA8I7FViHVEqr6Mj4pCLKAFQ=='
where user_name='admin';
6. Restart JIRA to apply the change.